When Pigz Fly Policies
Refund Policy:
Our refund policy is simple. If you have a defective item then return it
within 7 days for a full refund. Items purchased through our online store
will qualify for full postage return. Incorrectly selected items (wrong
size, color, etc.) do not qualify for shipping refunds. In these cases
return shipping is to be paid for by the buyer. Refunds require that
items be in new salable condition with all associated documentation and
accessories.
Privacy Policy:
Your privacy is important to us. At When Pigz Fly™ we recognize that privacy
is important. This Privacy Policy applies to all of the products, services
and websites offered by When Pigz Fly™ or its subsidiaries or affiliated
companies collectively.
If you have any questions about this Privacy Policy, please feel free to
contact us through our website or write to us at:
Privacy Matters
c/o When Pigz Fly
11125 Six Forks Rd.
Raleigh, NC 27614
USA
Information we collect and how we use it:
We offer a number of services that do not require you to register for an
account or provide any personal information to us. In order to provide our
full range of services, we may collect the following types of information:
•Information you provide – When you sign up for a newsletter or other When
Pigz Fly™ service or promotion that requires registration, we ask you for
personal information (such as your name, email address and contact
information). For all services, we will give you the opportunity to opt out
of such services.
•Cookies – When you visit When Pigz Fly™, we may utilize one or more cookies
– a small file containing a string of characters – on your computer or other
device that uniquely identifies your browser. We use cookies to improve the
quality of our service, including for storing user preferences, improving
search results and ad selection, and tracking user trends, such as how
people search. We may set one or more cookies in your browser when you visit
a website, including When Pigz Fly™ sites that use our advertising cookies,
and view or click on an ad supported by When Pigz Fly™ advertising services.
•Log information – When you access When Pigz Fly™ services, our servers
automatically record information that your browser sends whenever you visit
a website. These server logs may include information such as your web
request, Internet Protocol address, browser type, browser language, the date
and time of your request and one or more cookies that may uniquely identify
your browser.
•User communications – When you send email or other communications to When
Pigz Fly™, we may retain those communications in order to process your
inquiries, respond to your requests and improve our services.
•Affiliated When Pigz Fly™ Services on other sites – We offer some of our
services on or through other web sites. Personal information that you
provide to those sites may be sent to When Pigz Fly™ in order to deliver the
service. We process such information under this Privacy Policy. The
affiliated sites through which our services are offered may have different
privacy practices and we encourage you to read their privacy policies.
•Links – When Pigz Fly™ may present links in a format that enables us to
keep track of whether these links have been followed. We use this
information to improve the quality of our services.
•Other sites – This Privacy Policy applies to When Pigz Fly™ services only.
We claim no control or warranty over any site, partnering company or link
destination not owned and operated by When Pigz Fly™.
When Pigz Fly™ only processes personal information for the purposes
described in this Privacy Policy and/or the supplementary privacy notices
for specific services. In addition to the above, such purposes include:
•Providing our services;
•Auditing, research and analysis in order to maintain, protect and improve
our services;
•Ensuring the technical functioning of our network;
•Protecting the rights or property of When Pigz Fly™ or our users; and
•Developing new services.
When Pigz Fly™ processes personal information on our servers in the United
States of America and in other countries. In some cases, we process personal
information on a server outside your own country. We may process personal
information to provide our own services. In some cases, we may process
personal information on behalf of and according to the instructions of a
third party, such as our advertising partners.
Choices for personal information:
When you sign up for a particular service that requires registration, we ask
you to provide personal information. If we use this information in a manner
different than the purpose for which it was collected, then we will ask for
your consent prior to such use.
If we propose to use personal information for any purposes other than those
described in this Privacy Policy and/or in the specific service privacy
notices, we will offer you an effective way to opt out of the use of
personal information for those other purposes. We will not collect or use
sensitive information for purposes other than those described in this
Privacy Policy unless we have obtained your prior consent.
Most browsers are initially set up to accept cookies, but you can reset your
browser to refuse all cookies or to indicate when a cookie is being sent.
However, some When Pigz Fly™ features and services may not function properly
if your cookies are disabled.
You can decline to submit personal information to any of our services, in
which case When Pigz Fly™ may not be able to provide those services to you.
Information sharing:
When Pigz Fly™ only shares personal information with other companies or
individuals outside of When Pigz Fly™ in the following limited
circumstances:
•We have your consent. We require opt-in consent for the sharing of any
sensitive personal information.
•We provide such information to our subsidiaries, affiliated companies or
other trusted businesses or persons for the purpose of processing personal
information on our behalf. We require that these parties agree to process
such information based on our instructions and in compliance with this
Privacy Policy and any other appropriate confidentiality and security
measures.
•We have a good faith belief that access, use, preservation or disclosure of
such information is reasonably necessary to (a) satisfy any applicable law,
regulation, legal process or enforceable governmental request, (b) enforce
applicable Terms of Service, including investigation of potential violations
thereof, (c) detect, prevent, or otherwise address fraud, security or
technical issues, or (d) protect against harm to the rights, property or
safety of When Pigz Fly™, its users or the public as required or permitted
by law.
If When Pigz Fly™ becomes involved in a merger, acquisition, or any form of
sale of some or all of its assets, we will ensure the confidentiality of any
personal information involved in such transactions and provide notice before
personal information is transferred and becomes subject to a different
privacy policy.
We may share with third parties certain pieces of aggregated, non-personal
information, such as the number of users who searched for a particular term,
for example, or how many users clicked on a particular advertisement. Such
information does not identify you individually.
Please contact us at the address below for any additional questions about
the management or use of personal data.
Information security:
We take appropriate security measures to protect against unauthorized access
to or unauthorized alteration, disclosure or destruction of data. These
include internal reviews of our data collection, storage and processing
practices and security measures, as well as physical security measures to
guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to When Pigz Fly™ employees,
contractors and agents who need to know that information in order to
operate, develop or improve our services. These individuals are bound by
confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these
obligations.
Data integrity:
When Pigz Fly™ processes personal information only for the purposes for
which it was collected and in accordance with this Privacy Policy or any
applicable service-specific privacy notice. We review our data collection,
storage and processing practices to ensure that we only collect, store and
process the personal information needed to provide or improve our services
or as otherwise permitted under this Policy. We take reasonable steps to
ensure that the personal information we process is accurate, complete, and
current, but we depend on our users to update or correct their personal
information whenever necessary.
Accessing and updating personal information:
When you use When Pigz Fly™ services, we make good faith efforts to provide
you with access to your personal information and either to correct this data
if it is inaccurate or to delete such data at your request if it is not
otherwise required to be retained by law or for legitimate business
purposes. We ask individual users to identify themselves and the information
requested to be accessed, corrected or removed before processing such
requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort,
jeopardize the privacy of others, or would be extremely impractical (for
instance, requests concerning information residing on backup tapes), or for
which access is not otherwise required. In any case where we provide
information access and correction, we perform this service free of charge,
except if doing so would require a disproportionate effort. Some of our
services have different procedures to access, correct or delete users’
personal information.
Enforcement:
When Pigz Fly™ regularly reviews its compliance with this Privacy Policy.
Please feel free to direct any questions or concerns regarding this Privacy
Policy or When Pigz Fly’s™ treatment of personal information by contacting
us through this web site or by writing to us at:
Privacy Matters
c/o When Pigz Fly
11125 Six Forks Rd.
Raleigh, NC 27614
USA
When we receive formal written complaints at this address, it is When Pigz
Fly’s™ policy to contact the complaining user regarding his or her concerns.
We will cooperate with the appropriate regulatory authorities, including
local data protection authorities, to resolve any complaints regarding the
transfer of personal data that cannot be resolved between When Pigz Fly™ and
an individual.
Changes to this Privacy Policy:
Please note that this Privacy Policy may change from time to time. We will
not reduce your rights under this Privacy Policy without your explicit
consent, and we expect most such changes will be minor. Regardless, we will
post any Privacy Policy changes on this page and, if the changes are
significant, we will provide a more prominent notice (including, for certain
services, email notification of Privacy Policy changes). Each version of
this Privacy Policy will be identified at the top of the page by its
effective date, and we will also keep prior versions of this Privacy Policy
in an archive for your review.
If you have any additional questions or concerns about this Privacy Policy,
please feel free to contact us any time through this web site or at
Privacy Matters
c/o When Pigz Fly
11125 Six Forks Rd.
Raleigh, NC 27614
USA